Visitor Guidelines for Family and Friends

  • Family and friends are encouraged to visit between 1 pm and 9 pm to allow the patient’s health and personal care needs to be most effectively met by health care staff. The number of visitors should take into consideration the patient’s condition, preference, and proximity to other patients.
  • Family waiting rooms and the Bretholtz Center at BWH are available for visitors when they are not able to be in a patient’s room.
  • All visitors must be free of infection or exposure to communicable diseases and will be asked to complete a screening form each day.
  • Children under age 12 are permitted only if they are the siblings, children, or grandchildren of the patients.
  • All visitors must wash their hands with soap and water and wear a mask.
  • Visitors can only bring items made of paper or objects that can be wiped down with antibacterial wipes.
  • Fresh flowers, plants, and fruit baskets are not allowed.
  • Only food items approved by the Dietary Department are permitted.
  • Visitors should not eat or drink in the patient’s room.
  • Visitors should not come to the hospital if they think they have been exposed to an infection, are sick, or have been exposed to chickenpox, especially young children. In general, no young children should visit.
  • Visitors should not handle medical supplies, sit on the bed or the recliner, use the bathroom, or eat in the room.
  • Visitors can bring games, computer games, videos, and CDs.


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